Billing and Insurance | Vaughan Physiotherapy Clinic

‍At Vaughan Physiotherapy, we're committed to helping you access the care you need, regardless of your insurance status. We offer direct billing to most major insurance providers, including SunLife, Green Shield, and Canada Life, to save you time and money – you’ll only pay your deductible, if any.

Below, you'll find detailed information about payment options through:

Private insurance and Extended Health Plans
Workplace Safety and Insurance Board (WSIB)
Motor Vehicle Accident (MVA) insurance
Community and public health programs, for those without insurance
Tax deduction options for medical expenses

Private Insurance & Extended Health Plans

‍We accept all major private insurance plans and Extended Health Benefits. Since coverage details, deductibles, and copayments vary between insurance providers and plans, we recommend contacting your insurance provider before your appointment to confirm:

Your coverage limits for our services
Any deductibles or co-payments that may apply
Whether you need a physician's referral to qualify for coverage
Any additional pre-authorization requirements

What You Need to Bring



Insurance card & policy number
Payment Method

(for co-pay/deductible if needed)

What We'll Handle for You



All paperwork and forms
Direct billing/e-Claims

Direct Billing

‍While coverage amounts are determined by your insurance provider, we make the billing process as smooth as possible. Whether your insurance covers the full cost or only a portion:

We provide detailed, itemized invoices for all services
We submit e-claims directly to your insurance provider on your behalf
We handle the paperwork for direct billing when available

‍The following is a complete list of insurance providers we can bill directly:

‍If direct billing isn't available through your provider, we accept payment by cash, Interac (debit), Mastercard, and Visa. We'll provide a detailed receipt for you to submit to your insurance for reimbursement.

If you have any questions about our billing process or need help understanding your insurance documents, please contact our front desk team. We're here to help.

WSIB and Motor Vehicle Accident Insurance

‍If your treatment is related to a workplace injury or motor vehicle accident:

Workplace Safety and Insurance Board (WSIB)

‍We accept WSIB claims and handle all aspects of your workplace injury treatment. Visit our Workplace Injuries (WSIB) page to learn more about our WSIB Programs of Care and treatment options for workplace injuries.

What You Need to Bring



WSIB claim number
Case worker contact information

What We'll Handle for You



All WSIB paperwork and forms
Personalized treatment plan

Motor Vehicle Accident (MVA) Insurance

‍Good news - Ontario's auto insurance covers physiotherapy and rehabilitation services for accident-related injuries regardless of fault. For detailed information about our MVA Rehabilitation program and what to do after an accident, visit our Motor Vehicle Accident Rehab page.

What You Need to Bring



Insurance policy & claim numbers
Adjuster contact information

What We'll Handle for You



All insurance forms & direct billing
Personalized treatment plan

Options for Patients Without Insurance

‍At Vaughan Physiotherapy, we are committed to providing care to all patients, including those without insurance coverage or who are ineligible for OHIP. Our team will work with you to find the most manageable payment solution for your situation.

Senior's Program

‍We believe in making healthcare accessible for our senior community members. We offer special discounted rates for seniors aged 65 and above. Please visit our Senior’s Program page or contact our front desk staff to learn more aboutour senior wellness services.

Community Health Programs

‍Our clinic participates in the Primary Care Access and Treatment (PACT) program in partnership with Vaughan Community Health Centre. This program helps eligible Vaughan residents access healthcare services. If you live in Vaughan, our staff can help determine your eligibility for this program and assist with the application process.

For patients outside of Vaughan, we encourage you to inquire about similar programs at your local community health centre. Many GTA communities offer assistance programs for residents who need support accessing healthcare services.

Public Health Programs

‍The Ontario Health Insurance Plan (OHIP) covers some medical services. While ourspecific treatments aren't covered, we can refer you to OHIP-coveredalternatives when appropriate.

Tax Deductions for Medical Expenses

‍Our physiotherapy services are tax-free when paid directly by patients. You may be eligible to claim our services as medical expenses on your tax return, according to current CRA guidelines. Keep all receipts and payment records, and consult the CRA website or a tax professional for detailed guidance

Discover Comprehensive Solutions in Vaughan

‍At Vaughan Physiotherapy, we understand that healthcare costs can be challenging. Our staff will work with you to find the most affordable payment options. We offer flexible payment plans and will help you navigate available assistance programs. For detailed information about our fees and payment options, please contact us to speak to a billing specialist.

Payments & Insurance