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Seamless treatment, documentation, and rehabilitation for workplace-related injuries, allowing you to focus on healing and returning to work with confidence
Here is what to do at each step, what to bring and which forms you may see.
Your claim, step by step.
Tell your employer as soon as you can, even if it seems minor. Your employer has to report it to WSIB.
Forms for this step
Who to talk to
Your employer, and WSIB at 1-800-387-0750 if you have questions about your claim.
WSIB sends a letter with your claim number once a report is received. Call us with it: we confirm your claim with WSIB before booking your first visit.
Who to talk to
WSIB, or your employer's HR or health and safety contact.
Your therapist assesses the injury and completes the Health Professional's Report so WSIB has what it needs to support your care.
Forms for this step
Online signing is being set up. You will sign in with a code sent to the phone or email we have on file, so only you can open your forms. Until then, our front desk will go through this form with you.
Who to talk to
Our front desk handles the paperwork with you.
We bill WSIB directly and keep your case manager updated on your progress and return to work plan.
Who to talk to
Your therapist and your WSIB case manager.
Start your WSIB care
Our front desk will call you to confirm your claim with WSIB and book your first visit.
At Vaughan Physiotherapy, we understand the critical importance of workplace injury recovery. Proudly serving the Yonge and Steeles community, including Thornhill, North York, Richmond Hill, Vaughan, and Concord areas, our dedicated team has been supporting local residents for over 28 years. Our specialized WSIB (Workplace Safety and Insurance Board) program provides comprehensive, compassionate rehabilitation. Our goal is to facilitate safe, effective return to work, ensuring each patient receives the highest quality care and support throughout their recovery journey.
Our team is committed to:
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WSIB-covered physiotherapy is available for:
Submit a report of the injury or illness to WSIB within 8 weeks of the incident, online or by mail.
Ask your employer to file a claim to WSIB and submit it online or by mail.
A healthcare provider, such as a physiotherapist or doctor, will help submit specific forms to WSIB.
We can assist you here!
Additional commonly required forms can be found here.
Before contacting us, please have the following information ready:
The MSKPOC is a structured eight-week treatment program for WSIB-claimed workers with musculoskeletal injuries. It consists of two four-week blocks of care, with a potential supplementary block for those needing additional treatment.
The program is delivered by regulated healthcare professionals, including physiotherapists, chiropractors, massage therapists, and kinesiologists. These professionals provide evidence-based, individualized treatment plans specifically designed to reduce symptoms and support a safe, timely return to work, making the MSKPOC an essential approach to workplace injury recovery and management.
The Musculoskeletal Program of Care is a community-based healthcare initiative for WSIB Ontario workers with musculoskeletal injuries. It provides early,evidence-based treatment for conditions like low back pain, shoulder pain, and non-surgical fractures, focusing on reducing pain, minimizing disability, and expediting safe return to work.
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mTBI is a type of concussion characterized by a temporary disruption of brain function caused by a bump, blow, or jolt to the head. Despite being "mild," it can significantly affect cognitive, emotional, and physical health. Early identification and management are critical for recovery.
Healthcare providers diagnose mTBI through a comprehensive approach that includes detailed clinical history, physical examination, and neuroimaging to rule out serious injuries. Treatment is highly individualized, typically beginning with rest and progressing to a gradual return to normal activities. Depending on the specific symptoms, patients may receive cognitive and physical therapy, such as vestibular therapy to address balance and dizziness issues, along with psychological interventions like cognitive-behavioral therapy to support overall recovery.
The mTBI Program of Care is for workers who:
The program is NOT recommended for individuals with:
The Mild Traumatic Brain Injury Program of Care is a community-based healthcare initiative for early intervention in non-complex mTBI cases. It supports injured individuals in recovering and maintaining work productivity through an eight-week program based on evidence-informed guidelines. Eligible participants must have a WSIB-allowed claim, physician-diagnosed mTBI, negative neuroimaging, and be within three months of injury.
Our clinic specializes in comprehensive physiotherapy care for workplace-injured workers, offering a targeted approach that goes beyond standard rehabilitation. We understand that recovering from a workplace injury is complex, which is why our experienced physiotherapists provide personalized, evidence-based treatments designed to support your complete recovery and smooth return to work.
Our commitment begins with precise, individualized assessments that address both immediate healing and long-term functional restoration. We seamlessly coordinate with WSIB, ensuring smooth claims processing and detailed progress tracking that keeps all stakeholders informed about your rehabilitation journey. Our holistic approach considers not just your physical recovery, but your overall workplace reintegration.
We pride ourselves on delivering compassionate, patient-centred care that honors the experiences of workplace injury survivors. Our state-of-the-art facilities and advanced rehabilitation technologies, combined with flexible scheduling and deep understanding of workplace injury dynamics, make us a leader in WSIB physiotherapy services.
When you choose Vaughan Physiotherapy, you're selecting more than a treatment centre; you're partnering with dedicated professionals committed to your complete recovery, workplace safety, and personal well-being. Trust our team to guide you effectively through every stage of your rehabilitation.
If you were hurt at work in Ontario, the Workplace Safety and Insurance Board (WSIB) may cover physiotherapy and other treatment for your injury. Tell your employer right away and make sure a report reaches WSIB. Once you have a claim number, our team confirms your claim with WSIB before your first visit.
At Vaughan Physiotherapy Clinic, your therapist assesses your injury, completes the WSIB paperwork with you and builds a plan that works toward a safe return to work. We bill WSIB directly and keep your case manager updated as you progress, including through the WSIB Programs of Care described above.
Not sure whether your injury counts as a workplace injury, or whether your claim has been accepted? Call us at (905) 669-1221 and we will help you work out the next step. If you were hurt in a car accident, see our car accident care page. If your claim is not approved, our Billing and Insurance page explains your other options.
Recover faster, move better, and feel stronger with expert physiotherapy. Our team is here to guide you every step of the way.
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